In an ongoing effort to identify and fulfill your company's needs and to evaluate our performance in meeting your Customer Service, Sales, Technical Support and Product Quality requirements, we welcome your comments.

Your feedback from past surveys has been instrumental in helping us strive to provide the exceptional service your company deserves.

Thank you in advance for your participation and consideration.

Miller and Company LLC

Please identify your Primary responsibilities:
Purchasing Technical Operations
Other (please specify)

 
Please rate our performance on a scale from 1 through 4:
Four being very satisfied and One not satisfied.

 

 Market Center/Customer Service Support
  4 3 2 1
Rate your Sales Coordinator
Are your orders entered correctly?
Are your orders shipped/delivered as requested?
Are your orders/invoices priced as quoted?
Are your invoices received on a timely basis?
How are you satisfied with our ability to respond to your questions on:
   Availability of product?
   Request For Quotation (RFQ)?
Do you feel your contact with our Market Center is a pleasant experience?
Rate the Miller and Company Market Center with your other Suppliers (4 -Best Supplier) (1- Worst Supplier)    
 Sales Support
  4 3 2 1
Rate your satisfaction with our Sales Representative:
   Frequency of visits to your company
   Their response to your needs/service
   Technical Support of products
Rate Miller and Company's Sales Representative with your other Suppliers (4 -Best Supplier) (1- Worst Supplier)
 Technical Service Support
  4 3 2 1
Do you utilize our Technical Service? Yes No
Is our Technical Service Support helpful?
Rate the quality of our Technical Service
Rate Miller and Company's Technical Service Support with your other Suppliers (4 -Best Supplier) (1- Worst Supplier)
 Product Quality
  4 3 2 1
Rate our ability to supply product meeting your requirements:
   Adhere to your Specifications
   Packaging
   Condition of product when received
Rate Miller and Company's Product Quality with your other Suppliers (4 -Best Supplier) (1- Worst Supplier)
 
We would appreciate any additional comments you may have:
Name:
Company:*
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